Policies & Waiver
SWAN HILL BED AND BREAKFAST AND LAKEFRONT CABIN POLICIES
It is our desire to make everyone’s stay at Swan Hill Bed and Breakfast and Lakefront Cabin relaxing, comfortable and memorable. Our policies are in place to help with this goal and to assure your entire experience, from reservation to check out, is seamless.
Please be sure of your plans before booking! As a small proeprty dealing exclusively with advance reservations, date changes and cancellations affect us significantly.
A non-refundable deposit equaling half of your stay will be charged at booking. The remainder will be charged 30 days prior to check in. Bed and Breakfast single room cancellations must be made prior to 30 days of arrival in order to avoid the full room fee. Cabin and Whole House Rentals require 60 days notice prior to arrival to avoid the full charge. If you have any concerns about possibly having to cancel, we recommend purchasing inexpensive trip cancellation insurance.
Occupancy is limited to two people per room, except for the Swan River Suite (6 people max) and the Lakefront Cabin (4 people max). Occupancy is governed by fire regulations, licensing, insurance, and available space. We want all our guests to be both safe and comfortable.
Check-in: 4:00 PM – 6:00 PM. Late arrivals OK with notification.
Check-out: 10:00 AM.
Charges will apply for late check-outs.
For the comfort and safety of all our guests there is no smoking permitted anywhere on the Swan Hill B&B property. Guests may be asked to leave at any time if there is any smoking on the property. If requested to leave the entire amount of the stay will be non-refundable. Guest will be liable for the cost to clean any smoke residue, and for any time that the property will have to be closed for cleaning.
No pets are permitted. Service Animals are the exception to this rule. Cleaning fee of $50 per night of stay. Refundable $200 damage deposit required at time of booking. If there is damage greater than $200, the guest agrees to pay, upon receipt, for the full amount of the actual damages incurred plus any lost income. Guests may be asked to leave if at any time the service animal is out of control or causing a disturbance. If requested to leave the entire amount of the stay will be non-refundable.
There are several pet resorts and kennels nearby.
Guest must be 18+ at the Bed and Breakfast.
The Bed and Breakfast does not allow children except during a Whole House Rental.
Children are permitted in the Lakefront Cabin with their parents or guardians.
PARTIES and EVENTS:
No Parties or Events without prior approval. Events are subject to additional Event fees.
No unregistered guests are allowed on the property without prior approval.
We do our best to accommodate all dietary restrictions. As specialty products tend to cost more, we will access a small additional fee if necessary to offset any additional costs. Please inform us when booking of any dietary restrictions.
$25 Charge for replacement of lost keys.
Please download, read, and agree to the waiver prior to booking.
Please contact us with any questions regarding our policies and your stay!
Lisa and Mike O’Rourke, Innkeepers
Swan Hill Bed and Breakfast
39407 Kings Point Road
Polson, MT 59860